Update - All systems operational except Nest
May 27, 2026 - 21:49 UTC
Monitoring - Might work -- test 2
May 27, 2026 - 21:41 UTC
Identified - The products don;t work
May 27, 2026 - 21:38 UTC
Investigating - We are aware that some Nest customers are experiencing issues with their Nest applications, and they should not buy those products. But, they are still able to use Honeywell Home products.
May 27, 2026 - 21:33 UTC
Monitoring - open_test
Mar 25, 2026 - 07:36 UTC
Monitoring - Testing-Major Outage
Mar 25, 2026 - 06:58 UTC
Update - updating status
Jan 12, 2026 - 23:11 UTC
Update - Incidedent fixed
Jan 12, 2026 - 22:22 UTC
Identified - Test Incident occurred and will be partial outage
Jan 12, 2026 - 22:16 UTC
Investigating - Testing incidents in Pro Portal
Jan 12, 2026 - 22:13 UTC
Identified - 123123123213
Dec 24, 2025 - 14:01 UTC
Investigating - qweqweqweqwe
Nov 11, 2025 - 15:08 UTC
My Total Connect Comfort Application Operational
Total Connect Comfort International Application Operational
Total Connect Comfort International Web Portal Operational
Resideo Operational
Alarmnet 360 Under Maintenance
Total Connect 2.0 Operational
Resideo Pro App Operational
Resideo Pro Portal Operational
Test group Operational
First Alert App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

NewApp Oct 29, 2025 18:15 - Oct 30, 2025 07:16 UTC

ResideoPro
Posted on Oct 29, 2025 - 08:46 UTC

777scheduled Feb 6, 2026 22:41 - Feb 7, 2026 22:41 UTC

qweqweqwe1231231236666
Posted on Jan 28, 2026 - 14:40 UTC

Resideo_app Mar 5, 2026 18:44 - Mar 12, 2026 13:01 UTC

Started_Res
Posted on Mar 05, 2026 - 03:31 UTC

test_resideo May 18, 2026 10:28-23:58 UTC

New Test
Posted on May 18, 2026 - 06:26 UTC

Maint May 27, 2026 22:52-23:52 UTC

Maint 2 - updated 2
Posted on May 27, 2026 - 21:52 UTC

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

Resolved - closing status API for resideo app
Aug 18, 05:03 UTC
Update - major Outage
Aug 18, 05:01 UTC
Update - Updating with partial outage
Aug 18, 05:00 UTC
Investigating - Degarde performance
Aug 18, 04:52 UTC
Identified - Under maintainace status for resideo app
Aug 18, 04:50 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Resolved - Activity Complete.
Aug 14, 19:57 UTC
Update - In progress.
Aug 14, 18:52 UTC
Monitoring - "The First Alert and Resideo Pro Applications are undergoing maintenance.
During this time, remote control of connected devices will be temporarily unavailable and remote alerts will not be generated for Water Leak Detectors, Cameras, and smoke detectors.
Local device control will not be affected."

Aug 14, 16:36 UTC
Completed - Operational.
Aug 14, 16:31 UTC
In progress - Maintenance in progress
Aug 14, 16:22 UTC
Scheduled - The First Alert and Resideo Pro Applications are undergoing maintenance.
During this time, remote control of connected devices will be temporarily unavailable and remote alerts will not be generated for Water Leak Detectors, Cameras, and smoke detectors.
Local device control will not be affected.

Aug 14, 16:21 UTC

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Resolved - FA_Partial_Outage_12thAug
Aug 12, 14:57 UTC
Resolved - FA_Partial_Outage_12thAug
Aug 12, 14:48 UTC
Investigating - FA_Partial_Outage_12thAug
Aug 12, 14:31 UTC

Aug 11, 2026

Completed - Maintenance complete.
Aug 11, 15:22 UTC
In progress - Maintenance in progress.
Aug 11, 13:58 UTC
Scheduled - The First Alert and Resideo Pro Applications are undergoing maintenance. During this time, remote control of connected devices will be temporarily unavailable. Local device control will not be affected.
Aug 11, 13:50 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.